Your own online ordering system.
Save up to 30% on delivery commissions.
Launch your own e-menu with online payments and deliveries. Regain control over your margin and customer relationships.
Get a free consultation
TRUSTED BY FAMOUS RESTAURANTS
WE ACHIEVE YOUR GOALS
Increase sales, maximize profitability, and build customer satisfaction.
Use an integrated toolset to actively drive your restaurant's growth. Loyka is a proven sales system, not a complicated operating system – our goal is real growth, not just process management. We help you automate marketing, optimize costs, and turn guest satisfaction into real profits.
WHY US?
Your own system and a shared marketplace. Two sources of orders.
Loyka combines the independence of your own e-menu with the marketing power of a shared app. You get two solutions for the price of one.
You gain full independence and higher margins, but you are not left alone with the challenge of acquiring customers. We know that marketing is the hardest task, which is why we support you with the strength of our shared application.
That's why your business gains double:
- Your own e-menu website: Allows your customers to easily place an order with their preferred pickup method, without logging in. You can easily add the website to your Google profile, Google Maps, social media posts, and as a QR code or link on leaflets and table stickers.
- Profile in the Loyka app: Gives you the ability to build customer loyalty and access a growing base of new customers that we actively acquire for our network. Ordering through the app is also faster and more convenient for your customers.
SALES GROWTH
Maximize cart value.
Automation that earns for you.
📈
Upselling and cross-selling.
Manage incentives to maximize sales. Automatically suggest "Frequently bought together" (e.g., a drink with a meal) or offer rewards (e.g., 3+1 free) for exceeding an order threshold.
💎
Ensure customer return with a loyalty program.
Increase loyalty program effectiveness with our breakthrough techniques, such as the endowed progress effect. Configure a loyalty program perfectly tailored to your business.
🏷️
Customer retention with discount codes.
If a customer buys from you for the first time, "treat" them with a discount code for the next month. This increases the chances of turning a spontaneous customer into a loyal one.
📣
Built-in marketing tools.
A new great review on Google? With Loyka, you can easily share it on social media! New loyalty program? Generate a ready-made Instagram post in Loyka.
PROFITABILITY GROWTH
Launch deliveries with external providers on your own terms.
Save up to 30% commission on deliveries. Full configuration flexibility.
For example, set free delivery from 90 PLN to increase the basket size, or dynamically change prices depending on the basket value or time of day. You are in charge here.
INTERACTIVE SIMULATION
Where is your money going?
Select the average order value and see the difference in your "take-home" profit.
| OWN CHANNELS (LOYKA) | DELIVERY APPS | |||||
|---|---|---|---|---|---|---|
| Dine-in | Takeout | Own Delivery |
Partner (Wolt Drive) |
Takeout | Delivery | |
| Order Value | 150,00 PLN | 150,00 PLN | 150,00 PLN | 150,00 PLN | 150,00 PLN | 150,00 PLN |
| Variable Costs | ||||||
| System / App Commission | - 2,50 PLN | - 2,50 PLN | - 2,50 PLN | - 2,50 PLN | - 22,50 PLN | - 45,00 PLN |
| Payment / Courier Fee | - 3,25 PLN | - 3,25 PLN | - 3,25 PLN | - 24,25 PLN | - | - |
| Fixed Costs | ||||||
| Monthly Subscription | 150,00 PLN net / mo | 0 PLN (commissions only) | ||||
|
Activation Fee (One-time) |
299,00 PLN net |
Depends on platform (0 - 800 PLN) |
||||
|
Revenue per 1 order (Before fixed costs) |
144,25 PLN | 144,25 PLN | 144,25 PLN | 123,25 PLN | 127,50 PLN | 105,00 PLN |
💡 When will the subscription pay off?
After just 9 orders
per month in total
Assuming a realistic scenario based on market data (40% takeout, 60% partner delivery), the savings from both channels add up, instantly covering the subscription cost.
* Every subsequent order above this threshold is your pure profit compared to portal commissions.
CUSTOMER SATISFACTION GROWTH
Take care of the guest experience.
From order, through tip, to review.
Collect more positive reviews on Google and TripAdvisor.
After every order, the system automatically asks for a review of your business. A high number and quality of ratings on Google is the best proof of satisfaction, building trust and attracting new guests for free.
Motivated team thanks to cashless tips.
Customers rarely carry cash anymore. With Loyka, a customer can conveniently add a tip with one click during online payment. The funds go straight to the account, increasing your crew's motivation.
Ensure convenience with familiar payments.
Provide customers with BLIK, Apple Pay, Google Pay and card buttons. A fast and seamless payment process is the foundation of a positive experience and converting a basket into an order.
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DESIGNED FOR YOUR CONVENIENCE
Maximum convenience, zero technical barriers.
Focus on guests and taste, and leave the technology to us. We designed Loyka to take the burden of implementation and IT support off your shoulders.
We give you a ready-made tool that works independently of other systems and is set for profit from day one:
- Comprehensive sales activation: Send us your menu, and we will build the entire sales machine. Not only will we input dishes, but we will also configure delivery rules, a loyalty program, and automatic upselling. You get a rocket 🚀, ready for launch.
- Zero integration issues: Loyka does not require complicated integration with your POS system or terminals. It works independently and instantly – as your mobile command center on a tablet, phone, or laptop.
- Flexible management: Full freedom in logistics. Switch between external providers and your own drivers with one click. Launch self-pickup or table ordering whenever you need it.
We configure your first menu
SUCCESS STORY #1
Unique compositions and premium quality casseroles.
How technology supports service quality and conversion.
About the Client
Zapiekanki WISŁA is a relatively young spot on the gastronomic map (established in 2024) that instantly won the hearts of guests. Their secret? A theoretically traditional Polish product ("Zapiekanka"), but served with unique compositions of ingredients, uncompromising quality, and in a premium version. It's a place where taste defends itself, but the service process needed improvement.
Challenge
With such a refined product, a static text menu on the wall was a "bottleneck":
- Lack of visualization: The text didn't convey the appetizing look of the casseroles ("premium" effect), making it difficult for new guests to decide.
- Tourist service: Foreigners often didn't understand what a "Zapiekanka" was, and the text menu didn't help break the language barrier.
Loyka Solution
Implementing the Loyka system gave the offer the appropriate visual and functional setting:
- Menu Digitalization: Introducing tablets and QR codes allowed for the presentation of high-quality photos. Customers could finally "buy with their eyes".
- Information precision: An electronic menu with filters (vege, spicy, allergens) and an English version relieved the staff from questions about ingredients.
- Omnichannel: Launching sales directly from a link on Instagram and scheduling pickups by the hour.
EFFECT
"Loyka has become a digital extension of the quality that Zapiekanki WISŁA offer on the plate. Higher conversion, faster service, and a modern image consistent with a premium product."
Key benefits of implementation:
👁️
Buying with eyes
Premium photos increased conversion.
🇬🇧
Accessibility for tourists
EN menu and clear labels (vege/allergens).
📸
Sales via Instagram
Link in bio turns fans into customers.
SUCCESS STORY #2
How to unleash kitchen potential with limited seating?
Digital transformation and profitability growth of Sushi Żelazna.
Key benefits of implementation:
💰
Profitability
Recouping 45-60 PLN margin on every order.
⏱️
Faster rotation
More efficient table use during lunchtime.
📈
Larger basket
Upselling and freebies increased order value.
About the Client
Sushi Żelazna (formerly Sushi King) is a recognized brand on the Warsaw gastronomic map. It is famous for the masterful quality of ingredients and spectacular serving of sets using dry ice. The venue enjoys huge occupancy in the evenings, but the small number of tables limited the potential of outstanding Sushi Masters. The key goal was to scale takeout sales and optimize noon hours.
Challenge: Profitability and "Lunch Gap"
- Profit drainage in delivery: With an average basket of 150-200 PLN, app commissions amounted to 45-60 PLN, making this channel unprofitable.
- Unused room at noon: While tables are scarce in the evenings, the room was not fully occupied during lunch hours. This was the only time of day requiring support in filling the venue.
Loyka Solution
Implementing the Loyka system allowed for building a proprietary, profitable sales channel:
- Marketing and Loyalty: Implementation of discount codes (e.g., for students) and Upselling mechanism (freebies for high orders) effectively increased the number of orders and the average receipt value.
- "Lunch without waiting" service: The scheduled order module was used. The customer orders, pays online, and comes to pick up ready food (thanks to this, they don't wait for meal preparation or the bill after the meal). This solution realistically accelerates table rotation in a short lunch window, allowing more guests to be served at the same time.
EFFECT
Already in the first month, Loyka generated over 1000 PLN savings on commissions alone. Handling dozens of orders through their own channel proved that customers willingly give up portals in favor of a direct relationship with the restaurant.
SUCCESS STORY #3
Authentic Italian cuisine and own logistics.
Scaling business beyond the reach of delivery apps.
About the Client
La Vita Pasta perfectly fills the gap in the Warsaw Italian restaurant market. They specialize in pasta prepared in a Grana Padano cheese wheel, and the pasta itself is made on-site from original Italian semolina. This wonderful aroma of fresh dough and cheese is the venue's showcase, which they also want to deliver to customers' homes.
Challenge: Suburban Logistics
With the opening of a new venue near Warsaw, a logistical problem arose:
- No external couriers: Location outside the operating zone of popular delivery apps forced the organization of delivery by own employees.
- Process complexity: Necessity to coordinate orders between waiter, chef, and driver in real-time so that the pasta arrives hot.
Loyka Solution
The Loyka system became the operational center for their own fleet:
- Teamwork (Real-time): One order is handled seamlessly by several employees. The chef marks "ready", and the driver immediately receives a notification. The manager sees the status of every table and departure live.
- Intelligent delivery pricing: Loyka's algorithm automatically calculates the delivery cost, protecting the restaurant's margin. The system takes into account the minimum rate, surcharge for every kilometer, and maximum range.
- Free delivery (Smart): The delivery cost is automatically zeroed or lowered when the customer exceeds a certain order threshold (e.g., 150 PLN), which motivates ordering a dessert or drink.
EFFECT
"Thanks to precise determination of delivery costs and their automation, the restaurant does not lose money on logistics, and the threshold amount mechanism effectively raised the average basket value."
Key benefits of implementation:
🔄
Team synchronization
Waiter, Chef, and Driver in one system.
📏
Pricing by distance
Automatic rates per km protect profitability.
📈
Larger orders
Free delivery thresholds increase the basket.
USER REVIEWS
In the first month with Loyka, we saved about 1000 PLN on deliveries compared to delivery apps - hard numbers say so. However, what we appreciate most is the huge possibilities and flexibility of the solution, we use the electronic menu, discount codes, up-selling, loyalty program, Google and TripAdvisor ratings/reviews and many others.
At Zapiekanki WISŁA, our guests especially liked the tablet with an electronic menu and QR codes on tables with the ability to browse the menu and order. Additionally, we will place a QR code on the window, thanks to which people driving by can easily order and pick up a Casserole - this will be our Drive Thru.
We wanted an application supporting sales and deliveries. We have different companies, in one we need external suppliers, in the other we have our own suppliers - Loyka helps us easily organize all this and save money at the same time.
FAQ
Frequently Asked Questions
How is Loyka different from systems like Choice QR or Restaumatic?
Loyka is a next-generation system. Unlike older solutions (Restaumatic, UpMenu), we do not charge a commission on your turnover, but only a symbolic technical fee (1 PLN + 1%).
Compared to simple QR menus (like Choice), Loyka is not just a "digital piece of paper", but an active salesperson. Our system automatically proposes add-ons to customers (upselling), collects reviews for Google, and builds a base of loyal guests, realistically increasing the value of each receipt.
Do I have to sign a long-term contract?
No. We believe in the quality of our product, so we don't tie you down with contracts for years. The model is simple: you pay only when you earn. The monthly subscription is 150 PLN net – a cost that usually pays for itself after handling just 9 orders in a month.
Are there any setup fees to start the system?
Yes, we charge a one-time activation fee of 299 PLN net. We treat this as a "Concierge" service – for this price, our team does all the work for you:
- We input your menu and photos,
- We configure delivery zones and payments,
- We connect your own domain (e.g., restaurant.pl),
- We train your staff on using the panel.
Thanks to this, you receive a system ready to earn, without having to click through settings yourself.
How does integration with deliveries (Wolt Drive) work?
It works automatically. When a customer places an order on your website, the Loyka system immediately searches for a Wolt Drive courier. The courier arrives for pickup just like for orders from the Wolt app, but the cost of this delivery is fixed and many times lower than the 30% commission you pay to portals. You decide whether you cover the delivery cost or the customer does.
Do I need a special tablet or expensive equipment?
No. Loyka works in the cloud (SaaS). You can handle orders on any device you already have in the restaurant: on the manager's phone, waiter's tablet, or company laptop. The panel is light, fast, and does not require installing complicated software.
I already have a website on WordPress/Wix. Can I connect Loyka?
Of course. Loyka works as an independent ordering module. You can attach the "ORDER ONLINE" link to your current website, Facebook fanpage, Google Maps business card, and Instagram. If you don't have a website – you get one from us included in the subscription.
CONTACT
Don't waste another day or another zloty.
Every day you rely on delivery apps, your margin melts away. Leave your phone number — it costs nothing.
We will show you exactly how much you can save. This few-minute conversation is the best investment you can make right now:
- you will gain priceless knowledge, or
- you will keep hundreds or thousands of zlotys a month in your pocket.